Guide to Submitting a DMCA Takedown Notice

This guide describes the information that Nordcraft needs in order to process a DMCA takedown request. We answer how Nordcraft processes DMCA takedown requests.

This guide describes the information that Nordcraft needs in order to process a DMCA takedown request. If you have more general questions about what the DMCA is or how Nordcraft processes DMCA takedown requests, please review our DMCA Takedown Policy.

Due to the type of content Nordcraft hosts and the way that content is managed, we need complaints to be as specific as possible. These guidelines are designed to make the processing of alleged infringement notices as straightforward as possible. Our form of notice set forth below is consistent with the form suggested by the DMCA statute, which can be found at the U.S. Copyright Office's official website: https://www.copyright.gov.

As with all legal matters, it is always best to consult with a professional about your specific questions or situation. We strongly encourage you to do so before taking any action that might impact your rights. This guide isn't legal advice and shouldn't be taken as such.

Before You Start

  • Tell the Truth. The DMCA requires that you swear to the facts in your copyright complaint under penalty of perjury. It is a federal crime to intentionally lie in a sworn declaration. (See U.S. Code, Title 18, Section 1621.) Submitting false information could also result in civil liability — that is, you could get sued for money damages. The DMCA itself provides for damages against any person who knowingly materially misrepresents that material or activity is infringing.

  • Investigate. Millions of users and organizations pour their hearts and souls into the projects they create and contribute to on Nordcraft. Filing a DMCA complaint against such a project is a serious legal allegation that carries real consequences for real people. Because of that, we ask that you conduct a thorough investigation and consult with an attorney before submitting a takedown to make sure that the use isn't actually permissible.

  • Ask Nicely First. A great first step before sending us a takedown notice is to try contacting the user directly. They may have listed contact information on their public profile page or in the package details. This is not strictly required, but it is classy.

  • Send In The Correct Request. We can only accept DMCA takedown notices for works that are protected by copyright, and that identify a specific copyrightable work. If you have a complaint about trademark abuse, please see our trademark policy. If you wish to remove sensitive data such as passwords, please see our policy on sensitive data. If you are dealing with defamation or other abusive behavior, please see our Community Guidelines.

Your Complaint Must ...

  1. Include the statement: "I have read and understand Nordcraft Guide to Filing a DMCA Notice."
  2. Identify the copyrighted work you believe has been infringed.
  3. Identify the material that you allege is infringing the copyrighted work listed in item #2.
  4. Explain what the affected user would need to do in order to remedy the infringement.
  5. Provide your contact information.
  6. Provide contact information, if you know it, for the alleged infringer.
  7. Include the statement: "I have a good faith belief that use of the copyrighted materials described above on the infringing web pages is not authorized by the copyright owner, or its agent, or the law. I have taken fair use into consideration."
  8. Also include the statement: "I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner, or am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed."
  9. Include your physical or electronic signature.

Complaints about Anti-Circumvention Technology

The Copyright Act also prohibits the circumvention of technological measures that effectively control access to works protected by copyright. If you believe that content hosted on Nordcraft violates this prohibition, please send a report to our support.

How to Submit Your Complaint

  • The fastest way to contact our support.
  • You can also send an email notification to hello@nordcraft.com.
  • If you must send your notice by physical mail, you can do that too, but it will take substantially longer for us to receive and respond to it. If you still wish to mail us your notice, our physical address is:

Møller & Hansen EDB (Nordcraft)
Æblehaven 15A
2500 Valby, Denmark

.jpeg/public)